How does Covid-19 affect sessions?
At present I can see people in my consultation room, sterilization and social distance is always maintained. If it is more appropriate/convenient, then I am happy to carry out the sessions using Zoom, or telephone.
How is my data stored as a client?
As a therapist, I implement rules around the importance of confidentiality and data protection. I use and GDPR guidelines, more information can be found on the ICO website. As a registered member of the British Association of Counselling and psychotherapy (BACP) I observe the guidelines on confidentiality, and this will be highlighted at the beginning of therapy.
I am registered with the General Data Protection Regulation (GDPR) on my practice. this means that I adhere to strict guidelines. link for more information regarding this can be found on. GDPR Compliance – Step By Step Guide to GDPR
You have a right to know what information I keep about you.
In addition to contact details, I may also keep notes about our sessions together. These notes are kept manually on paper and are not kept alongside information that identifies you. . In rare circumstances, notes can be subpoenaed in a court of law. Because of this, I try to keep my notes to a minimum. I will keep your notes for three years, after which they will be shredded.
You have the right to request any information I keep about you.
Should you request a written copy, I will proceed to digitise the notes and you may have them within one calendar month.
I also keep your email and phone number in my digital contacts so I can contact you if necessary. Should you prefer, I can refrain from keeping them digitally and instead record them manually.
You have the right to have the information I hold about you erased.
If you would like me to delete your information, do let me know. However, as above, I will need to retain your notes for a required period of time, after which they will be deleted. In general, I will only hold the minimum of information I need about you to carry out my duties, and will regularly audit and clear such data.
If you would like to know more about how I can help you, please don’t hesitate to contact me.